Privacy Policy

Effective Date: 01/01/25

Camilla Fitness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://camilla.fitness/) and engage with our services.

Information We Collect

1. Personal Information
   • Newsletter Sign-Up: When you sign up for our newsletter, we collect your name and email address.
   • Course Purchases: When you purchase a fitness course, we collect your name, email address, and payment details.
   • PAR-Q Questionnaire: If you are interested in booking personal training sessions, we collect health information provided through the PAR-Q Questionnaire.
2. Non-Personal Information
   • We do not collect cookies or use any analytics tools on our website.

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here

• Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here

• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.

How We Use Your Information

1. To Provide Services:
   • Deliver purchased fitness courses via Klaviyo.
   • Send newsletters and updates.
2. For Transaction Processing:
   • Securely process payments through Stripe.
3. For Personal Training:
   • Evaluate health information provided through the PAR-Q Questionnaire to ensure safe and effective training sessions.

Sharing Your Information

1. Third-Party Service Providers
   • Stripe: For secure payment processing. Your payment information is handled by Stripe in accordance with their privacy policy. Stripe may collect and process information such as your billing information, geographic location, and other identifiable data to process your payment and prevent fraud.
   • Klaviyo: For delivering fitness courses and communications. Klaviyo may collect and process your name, email address, and location in accordance with their privacy policy.
   • Zapier: For passing data between Stripe and Klaviyo. Zapier may collect and process your name, email address, and location in accordance with their privacy policy.
2. Legal Obligations:
   • We may disclose your information if required by law or to protect our legal rights.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

1. Access and Correction:
   • You have the right to access, correct, or delete your personal information.
2. Opt-Out:
   • You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in our emails.

How long we store your data

We will store your data for a minimum of 2 years. All data that we need in order to file tax returns, we will keep hold of for a minimum of 7 years.

Cookies and Tracking

We do not use cookies or tracking technologies on our website.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Camilla Cresswell

Forge Cottage
Idlicote
Warwickshire
CV36 5EA

camilla@camilla.fitness